Safe and Responsible Gaming

qd111 Responsible Gaming —
Your safety is our priority

qd111 believes that gaming is a form of entertainment — not a source of income. Using our responsible gaming tools, you can enjoy games in a safe and enjoyable way.

Why is responsible gaming important?

When online gaming is kept in check, it is enjoyable and healthy entertainment. But when gaming becomes a habit and starts to have a negative impact on family life, finances, or mental wellbeing, it is important to seek help. On the qd111 platform, we place the highest importance on every player's wellbeing and safety.

Our responsible gaming policy is designed so that you can monitor your gaming activity at any time and set limits as needed. Setting deposit limits, taking a temporary break, or full self-exclusion — all of these are easily available at qd111.

Remember: Gambling is for entertainment only. Never gamble with borrowed money or funds your family needs. Placing larger bets to try to recover losses is a dangerous habit.

Age Restrictions

For ages 21+ only

The minimum age to register and play at qd111 is 21. We ensure through our identity verification process that minors cannot access our platform. If there is any doubt, we may request age verification at any time.


Our Protection Tools

The qd111 platform offers several effective tools for responsible gaming — stay in full control of your play.

Financial Protection

Set Deposit Limits

Set daily, weekly, or monthly deposit limits so that no funds are deposited beyond your set budget. Lowering a limit takes effect immediately, while increasing one requires a set waiting period.

Time Management

Session Time Limits

Use session time limits to manage how long you play in one sitting. Keeping the auto-logout option active after a set period reduces the tendency to play non-stop for long stretches.

Awareness

Reality Check

At regular intervals, a pop-up message will remind you how long you have been playing and how much you have won or lost so far. This tool is highly effective in preventing excessive gaming.

Temporary Break

Time-Out Break

If you want to take a break for a few days, set a time-out from 24 hours up to 6 weeks. During this period, no deposits or gaming are possible. Once the break ends, your account is reactivated automatically.

Long-Term Protection

Self-Exclusion

If you feel gaming is getting out of your control, choose self-exclusion. You can keep your account closed for 6 months, 1 year, or permanently. This step is immediate and cannot be reversed.

Direct Support

24/7 Bengali Support

Contact our live chat at any time. Our Bangla-speaking support team is ready to answer any questions about responsible gaming and, if needed, help apply limits to your account.


Signs of Problem Gambling

If you notice any of the following signs in yourself or someone close to you, it is time to be careful. The key to responsible gaming is acknowledging the problem and seeking help in time.

  • Repeatedly playing to try to win back lost money, also known as "chasing losses"
  • Wanting to cut down on gambling but being unable to do so
  • Hiding gaming activity from family or friends
  • Borrowing money or spending funds meant for essential expenses on gaming
  • Feeling anxious, irritable, or restless when unable to play
  • Neglecting work, studies, or family responsibilities to play
  • Using gambling as a way to relieve stress or negative feelings

Healthy Gaming Habits

Following a few simple rules will keep gaming enjoyable at all times and prevent any negative impact on your daily life.

  • Set a budget before you play and stick to it
  • Only bet money you can afford to lose
  • Take regular breaks and spend time on other hobbies or activities
  • Never play when you are stressed or under the influence of alcohol
  • Winning and losing are both normal — let go of the mindset of chasing lost money
  • Always make spending time with family and loved ones a priority
  • Actively use our responsible gaming tools to set limits

Steps to Set Limits

Activating responsible gaming tools on your qd111 account is very straightforward. Follow the steps below:

1

Log in to your account

Access your qd111 account and go to the profile menu.

2

Open the "Responsible Gaming" section

From your account settings, select the "Responsible Gaming" tab.

3

Choose your preferred limits

Pick whichever you need — deposit limits, session time, reality check, or time-out.

4

Confirm

Confirm the selected limit or break. Changes will take effect immediately or after a set period.

5

Get support if needed

If you have any issues, contact our support team at any time via 24/7 live chat.

Self-Exclusion Process and Account Closure

If you feel you need to stay away from gaming completely, self-exclusion is the right step for you. It is the most powerful protection tool available at qd111.

What happens through self-exclusion?

  • You will not be able to log in to your account
  • Any attempt to open a new account will be detected and blocked
  • Promotional emails and messages will stop being sent
  • Any remaining balance will be returned to you safely
  • The exclusion cannot be lifted before the selected period ends

How do I activate self-exclusion?

It can be activated directly from your account settings, or you can request it via our live chat. You can also apply by email:

[email protected]


Protection for Minors

qd111 firmly believes that no one under the age of 21 should take part in any online gaming or gambling activity. We make age verification mandatory at registration and request additional verification documents in cases of suspicion.

Parents can use various parental control software to keep their children away from online gaming. Keep your devices password-protected and never share your qd111 account login details with minors.

If you suspect that a minor has used your account, notify us immediately at [email protected]. We will investigate promptly and take the necessary action.

Advice for Parents

Activate parental controls on shared family devices. Avoid running gaming sessions in front of minors. Have open conversations with your children about responsible internet use.


Responsible Gaming FAQ

Find answers to frequently asked questions below.

The minimum age to register and play at qd111 is 21. This is an essential part of our responsible gaming policy. We verify age during the registration process and may request additional identity documents when needed.

Deposit limits can be set from the "Responsible Gaming" section in your account settings. Lowering a limit takes effect immediately. However, increasing a limit requires a waiting period to prevent impulsive decisions. The minimum deposit amount is ৳100.

Yes. If there is any balance in your account when self-exclusion is activated, it will be returned safely via bKash, Nagad, or Rocket. The minimum withdrawal amount is ৳800, and the process is typically completed within 15 minutes to 2 hours.

A time-out is a temporary break — from 24 hours up to 6 weeks. Once the period ends, your account is reactivated automatically. Self-exclusion is a longer-term measure — 6 months, 1 year, or permanently. During self-exclusion, there is no option to reopen the account, and any attempt to create a new account will be blocked.

First, activate an immediate time-out or self-exclusion from your account settings. Then contact our 24/7 live chat or email [email protected] — our support team will help you take the right steps. Talk openly about the situation with a trusted family member or friend.

Yes. When self-exclusion is activated, all promotional emails and messages are stopped automatically. You can also turn off marketing communications at any time from your account settings. Contact us via live chat for help with this.

Enjoy responsibly — your entertainment at qd111, on your terms

Play within your limits and enjoy the experience. Cricket betting, slots, or casino games at qd111 — all sections are now easily accessible. Visit our FAQ page to learn more.

If you need help, we are here for you

If you have any concerns about gaming — for yourself or a loved one — the qd111 support team is always by your side. Use live chat to speak directly in Bangla, or write to us by email.

24/7 Live Chat — in Bangla