qd111 Terms and Conditions

1 Eligibility Requirements

The following eligibility requirements must be met to register on the qd111 platform and use any of its services. Without meeting these requirements, you do not have the right to access our services.

• You must be at least 21 years of age. Participation by minors is strictly prohibited.
• You are joining the platform of your own free will and in a fully sound state of mind.
• You are responsible for confirming whether online gaming or betting is legal in your jurisdiction.
• You have not enrolled in any self-exclusion program.
• Employees of qd111 and their immediate family members may not place bets on this platform.
• Each individual may open only one account. Creating multiple accounts is strictly prohibited.

2 Account Registration and Management

Creating an account on qd111 is a formal process. The information you provide at registration must be true, accurate, and complete.

• Provide your real name, correct date of birth, and valid contact details at registration.
• It is your responsibility to keep your account password confidential. Do not share your password with anyone.
• Report any suspicious activity affecting your account security to our support team immediately.
• As part of the identity verification (KYC) process, we may request a government-issued ID, proof of address, or other documents.
• qd111 reserves the right to immediately terminate any account where false or misleading information has been provided.
• Transferring, selling, or allowing another person to use your account is prohibited.

3 Deposit and Withdrawal Policy

qd111 ensures fast and secure transactions through popular mobile banking methods in Bangladesh. All transactions are conducted in Bangladeshi Taka (BDT/৳).

• Minimum deposit amount: ৳100 (bKash, Nagad, and Rocket — for each method).
• Minimum withdrawal amount: ৳800.
• Withdrawal processing time: Generally completed within 15 minutes to 2 hours after the request is submitted.
• Withdrawals must be made using the same method that was used for the deposit.
• Account verification must be completed before a withdrawal can be processed.
• qd111 reserves the right to request additional verification for unusual or suspicious transactions.
• If evidence of money laundering or fraud is found, the account will be immediately suspended and the associated funds will be seized.

4 Bonus and Promotion Terms

All bonus offers on qd111 are subject to specific terms and conditions. By accepting a bonus, you are considered to have agreed to these terms.

• Welcome Bonus: 200% bonus on the first deposit, up to ৳20,000.
• Wagering Requirement: A minimum wagering of 15 times (15x) must be completed for each bonus.
• The wagering requirement must be fully met before any withdrawal using bonus funds can be made.
• If bonus abuse is detected from multiple accounts or the same device, all bonuses will be forfeited.
• qd111 reserves the right to change or cancel the bonus program at any time without prior notice.
• Eligibility for VIP cashback (Bronze, Silver, Gold) will be assessed according to criteria set by qd111.
• In the event of any dispute regarding the fulfillment of bonus terms, qd111's decision will be considered final.

5 Gameplay Rules

All games on the qd111 platform are conducted fairly and transparently. Game outcomes are determined entirely by Random Number Generator (RNG) technology.

• Each game has its own rules — please read the game instructions carefully before playing.
• If a bet is affected by a technical error or disconnection, qd111 may decide to void or replay that round.
• In the event of any dispute over a game result, the server log files will be considered the final evidence.
• Attempting to exploit any technical error or bug in a game is prohibited.
• For sports betting, payouts will be confirmed only after the result of the designated event has been finalised.
• In live casino games, the dealer's decision is final and no appeals will be accepted.

6 Prohibited Activities

The following activities are strictly prohibited on the qd111 platform. If such activities are proven, the account will be immediately terminated and all funds may be seized.

• Fraud and Deception: Using false information, stolen identities, or cloned payment methods.
• Money Laundering: Using the platform to legitimise funds obtained illegally.
• Bonus Abuse: Deliberately attempting to withdraw without meeting bonus terms.
• Collusion: Attempting to influence game outcomes by working together with other players.
• Automated Software: Using bots, scripts, or other automated tools.
• Hacking: Attempting unauthorised access to the platform's systems, servers, or other users' accounts.
• Abusive Behaviour: Using threatening or offensive language toward customer service staff or other players.

7 Privacy and Personal Data Protection

qd111 gives the highest priority to protecting your personal information. We keep your data secure using SSL encryption and modern security technology.

• Full details on how your personal information is collected, used, and stored can be found in our Privacy Policy.
• Your personal information will not be sold or transferred to third parties except where required by law.
• Information necessary for identity verification, fraud prevention, and legal compliance may be collected.
• You may request the correction or deletion of your personal data — however, this may be a prerequisite for closing your account.

8 Account Suspension and Termination

qd111 reserves the right to suspend or permanently terminate an account without notice in the following circumstances.

• If any provision of these terms and conditions is violated.
• If evidence of fraud or bonus abuse is found.
• If an account has been inactive for an extended period (inactive account policy).
• If required to comply with legal obligations or the directives of a regulatory authority.

You may also close your account at any time by contacting our support team. All valid pending withdrawals will be settled before the account is closed.

9 Limitation of Liability

qd111 operates as a safe and fair play platform. However, our liability is limited in the following areas.

• qd111 is not responsible for losses caused by internet disconnection or device malfunction.
• We are not liable for delays or errors arising from third-party software or payment gateways.
• qd111 will not be held liable for service interruptions caused by circumstances beyond our control (force majeure) — such as natural disasters, government directives, or cyberattacks.
• You are responsible if your account credentials fall into someone else's hands.
• qd111 always strives to ensure fair play — however, wins and losses in gaming are entirely the result of a random process.

10 Responsible Gaming Policy

qd111 believes that gaming is a form of entertainment — not a source of income. We encourage all members to play responsibly.

• Set limits for yourself — deposit limits, loss limits, and time limits.
• Avoid placing bets while under the influence or driven by emotion.
• Never place larger bets to try to recover losses.
• If you notice signs of gaming addiction, please contact our support team.
• Visit our Responsible Gaming page to learn about self-exclusion options.

Severability and Entire Agreement

If any provision of these terms is declared invalid or unenforceable by a court or authority, all remaining provisions will continue to be fully effective. These terms and conditions constitute the entire agreement between qd111 and the user, and any prior oral or written agreements are considered null and void.

Any delay or failure by qd111 to exercise any of its rights will not be considered a waiver of that right. The Bengali language version shall be considered authoritative on all matters relating to these terms and conditions.

For additional information

Please visit the following pages for more information about using our platform:

• Privacy Policy — How we use your personal information.
• Responsible Gaming — Safe gaming practices and self-exclusion tools.
• FAQ — Answers to common questions.
• About Us — Learn more about qd111.